claire@it-support:~
>
>
0%
$Welcome — I'm Claire. Nice to meet you.
Claire Wilson Supremo — CV
Loading CV…
Google IT Support Professional Certificate
✓ Verify
Google IT Support Certificate
About Skills Tools Experience Projects Testimonials Contact View / Download Resume
Available for opportunities

Claire Wilson
Supremo

IT Support Specialist & Technical Problem-Solver

Passionate about keeping systems running smoothly and people empowered with technology. From firewall management to legislative digitization — I bridge the gap between people and tech.

Claire Wilson Supremo
Who I Am

About Me

Claire Wilson Supremo

I'm an IT graduate from North Eastern Mindanao State University Cantilan Campus with a strong foundation in technical support, networking, and systems maintenance. I love solving complex problems and making technology accessible to everyone I work with.

My career has taken me from university ICT labs to nickel mining operations and local government offices — each role sharpening my ability to adapt quickly, work with diverse teams, and deliver reliable tech solutions under pressure.

Outside of IT, I'm drawn to building things — whether that's a web application, a digitized workflow, or a smarter process that saves a team hours every week. In my free time, I play video games, read comics, and watch movies — all of which fuel my creativity and curiosity for new ideas and experiences, especially when paired with a little adventure in nature.

Based InSurigao del Sur, Philippines
Time Zone My Time UTC+8 Your Time
EducationBS Information Technology — NEMSU Cantilan Campus (2021–2025)
What I Know

Skills

Hardware & Software Troubleshooting
Diagnosing and resolving issues across desktops, laptops, peripherals, and enterprise systems.
Networking
LAN/WAN, TCP/IP, VPN, pfSense firewall administration, and bandwidth management.
Software Support
Installation, configuration, and troubleshooting across various platforms and applications.
Email & Collaboration
Microsoft Office, Google Workspace, Zoom, Google Meet, and remote collaboration tools.
Firewall & Security
pfSense ops, access control, traffic monitoring, and ISP downtime detection.
Cross-Team Collaboration
Coordinating with developers, operations staff, and end-users to deliver solutions.
Desktop App Development
Building Windows desktop applications using Visual Studio, C#, .NET, and SQL Server for real-world business solutions.
Web Development
Basic knowledge of web development using HTML, CSS, JavaScript, and PHP for creating simple and responsive websites.
Experience Level
Experienced
Hardware Troubleshooting IT Support & Helpdesk Microsoft Office / Google WS
Familiar
Networking (LAN/WAN/VPN) Software Support System Administration
Growing
Web Development (HTML/PHP) Desktop Dev (C# / Visual Studio)
My Toolkit

Tools & Tech Stack

The tools and technologies I use to get things done.

GitHub
Netlify
Netlify
Microsoft 365
MS Office
Google Workspace
Visual Studio
Visual Studio
VS Code
Canva
Canva
Figma
ChatGPT
ChatGPT
Outlook
AnyDesk
Adobe Acrobat
XAMPP
Zoom
Upscayl
Upscayl
OBS Studio
CapCut
Grammarly
Grammarly
Work History

Experience

IT Support Specialist – Legislative DepartmentApril 2026 – Present
Local Government Unit, Municipality of Carrascal · Carrascal, Surigao del Sur
  • Digitized legislative operations via the Sangguniang Bayan's integrated information system, cutting document retrieval delays.
  • Deliver on-call technical, audiovisual, and network support for 5+ weekly council sessions, ensuring seamless proceedings and enabling members' access to the legislative system through configured laptops.
  • Reduced bug recurrence by 25% by coordinating with developers to improve system stability and user satisfaction.
IT Technical Support – IT DepartmentJune 2025 – Nov 2025
Carrascal Nickel Corporation
  • Deployed ruggedized tablet tagging systems end-to-end; trained 25+ personnel with 100% dry-run accuracy.
  • Maintained pfSense firewall: traffic monitoring, ISP downtime detection, access control, and bandwidth policies.
  • Improved operational data visibility by aligning IT systems with production requirements cross-functionally.
DESO Technical Support StaffFebruary 2025
Commission on Elections (COMELEC) · Tandag City, Surigao del Sur, PH
  • Delivered on-site technical support for election systems (ACM/VCM) under MIRU Systems.
  • Executed setup, testing, and troubleshooting of devices to ensure operational readiness before and during election activities.
  • Resolved technical issues and guided election staff under time pressure, minimizing delays in voting and canvassing.
ICT Intern – ICT DepartmentJan 2025 – May 2025
North Eastern Mindanao State University (NEMSU) · Cantilan, Surigao del Sur
  • Supported 40+ faculty, staff, and students with hardware, software, and network issue resolution.
  • Deployed smart interactive displays and handled system upgrades, rack installation, and cable management.
  • Completed 486 hours of hands-on training in technical support, system maintenance, and multimedia operations.
What I've Built

Projects

OJT Records
Capstone · Final School Requirement · Web Application
Web-Based OJT Records Monitoring System

Our capstone project and final school requirement, built together with my college classmates. A full-stack web application that streamlines tracking and management of on-the-job training records for students and coordinators. Features digital submission, monitoring, and reporting of OJT hours, evaluations, and documentation.

↗ Click for details
YAYA
Web Application · Group Project
YAYA: Your Ultimate Home Companion

A web-based home companion application built together with my college classmates. Helps users manage household tasks, schedules, and daily routines with an intuitive interface for chore organization and reminders.

↗ Click for details
Just In Time
Desktop Application · Group Project · Visual Studio
Just in Time: Inventory Management System

A desktop-based inventory management system built together with my college classmates in Visual Studio. Designed around the Just-in-Time approach to help businesses track stock levels, manage supply chains, and optimize ordering cycles to reduce waste and improve efficiency.

↗ Click for details
Bantay Supremo
Desktop Application · Personal Project · Visual Studio
Bantay Supremo: Tindahan Management System

My personal ongoing project — a store management system built in Visual Studio to help our family's sari-sari store manage sales, inventory, and daily transactions. Digitizing traditional tindahan operations for better business visibility, price tracking, and control.

↗ Click for details
Carrascal LGU IT Support Ticket System
Web Application · Personal Project · LGU IT
Carrascal LGU IT – IT Support Ticket System

A personal side project built during my free time at work. A web-based IT support ticketing system for Carrascal LGU's IT office — enables staff to file and track hardware/software issues, manage ticket statuses and priorities, and oversee borrower records and VPN/remote connections, all from a single-page dashboard with role-based access.

↗ Click for details
SUPREMO Sari-Sari Store Management System
Web Application · Personal Project · Sari-Sari Store
SUPREMO – Sari-Sari Store Management System

A personal side project built during my free time at work. A bilingual (Bisaya/English) web-based POS and store management system for our family's sari-sari store — features sales tracking, credit management, GCash transactions, expense logging, customer registry, inventory with low-stock alerts, and an all-time profit dashboard.

↗ Click for details
Portfolio Website Screenshot
Personal Portfolio · Web Application · HTML/CSS
Claire Wilson Supremo – IT Portfolio Website

This very site — a personal portfolio built from scratch using pure HTML and CSS. Features a dark/light theme toggle, bilingual support (English/Filipino), animated particle background, AI-powered chat assistant, project modals, skill bars, testimonials, and a working appointment scheduler.

↗ Click for details
SummarizeAI
Web Application · Personal Project · AI Tool
SummarizeAI – In-Browser Text Summarizer

A browser-based AI text summarization tool that works entirely client-side — no API key, no sign-up, no internet required after load. Supports multiple summary modes (Concise, Detailed, Bullet Points, Key Insights, TL;DR), adjustable summary length, and sample content for quick testing.

↗ Click for details
Quentin's Pizza House
Web Application · Personal Project · Restaurant
Quentin's Pizza House – Restaurant Website

A full restaurant website for Quentin's Pizza House, a local thin-crust pizza place in Adlay, Carrascal, Surigao del Sur. Features an online menu, order system, staff portal, and POS-style cart. Built with a warm, branded design showcasing the restaurant's local charm and 514+ happy customers.

↗ Click for details
MargaStream
Web Application · Personal Project · Environmental Awareness
MargaStream – Barangay Adlay River Guide

A small, honest guide to the Marga River in Barangay Adlay, Carrascal, Surigao del Sur — a watershed that has stayed clear even as nickel mining has reshaped the surrounding hills since the 2000s. Combines a visitor guide, an illustrated watershed map, and local statistics to encourage people to see and protect the river for themselves.

↗ Click for details
Credentials

Certifications

Google IT Support Professional
Google · 2026
Click to view certificate
Google Data Analytics Professional (Ongoing)
Google · In Progress
DICT Google Learning Program (Ongoing)
DICT Philippines · In Progress
Computer Systems Servicing NC II
TESDA · 2024
Essential Guide on Becoming a Virtual Assistant
NEMSU · 2024
Webinar Training on Online Collaboration Using Google Applications
NEMSU · 2021
Kind Words

What Colleagues Say

Claire, thank you for helping me demonstrate the tablet tagging system as a checker. You explained every step clearly and made the whole process so much easier for our team to understand and follow.
CNC
CNC Colleague
Carrascal Nickel Corporation · Field Operations
Claire has been a huge help during our weekly SB council sessions. Aside from handling microphone issues, projector setup, and unstable internet connections, he also assists us with our legislative system whenever technical problems come up. He’s always ready to fix things right away, which helps our meetings run more smoothly and stay organized.
Carrascal LGU
SB Staff
Sangguniang Bayan Office · LGU Carrascal
When Claire first joined us, he was still finding his footing in IT support — but the growth we witnessed was remarkable. He went from learning the basics to confidently handling hardware, networks, and system setups on his own. A true example of dedication and improvement.
NEMSU
NEMSU Supervisor
ICT Department · North Eastern Mindanao State University
Congrats to us for achieving this — all those sleepless nights, sigeg luto pancit canton, and avoiding accidents... we finally finished our capstone project! Thank you Claire and everyone. We did it!
Abante OJT
Capstone Groupmate
NEMSU IT Dept · Capstone Project Team
Thanks Claire for removing the password of the laptop the SB Council was using — you are a total lifesaver! We thought we'd miss the whole session but you fixed it in minutes. Grabe ka talaga.
Carrascal LGU
SB Secretary Staff
Sangguniang Bayan Office · LGU Carrascal
Let's Connect

Contact Me

I'm currently open to new opportunities — whether it's full-time IT support, contract work, remote, or interesting project collaborations. Pick a date and time that works for you and I'll confirm by email!

Location
Adlay, Carrascal, Surigao del Sur 8318, Philippines
Schedule an Appointment
Pick a date and time that works for you — Claire will confirm by email.
Available Mon–Fri, 9:00 AM – 5:00 PM (Philippine time).
or email directly
Beyond the Resume

Fun Facts & Philosophy

Born and raised in Carrascal, Surigao del Sur. Local at heart, globally minded.
Fast Learner
From ICT intern to managing pfSense firewalls, tablet tagging systems, and legislative AV setups within a year.
Fresh Grad, Real Skills
Graduated BS IT in 2025 and immediately stepped into live IT roles — no hand-holding, just hands-on. Still early in my career, but the experience is already real.
Problem Solver First
Understand the problem deeply before touching any tool. Good IT support is 80% listening, 20% fixing.
Always Upskilling
Google IT Support Professional cert, TESDA NC II, and constantly exploring new technologies. Learning never stops.
Team Player
From nickel mining crews to government council staff — I adapt to any team culture quickly.
Open to Opportunities
Full-time IT Support · Contract · Project Collaboration · Remote or On-site
Let's Talk
Claire's AI Assistant
Online · Ask me anything
Open in your email app
Pick your email app below — your message is already filled in. Just hit Send inside the app.
Your message

Everything you typed is already filled in — just press Send.